Privacy Policy

Effective Date: July 15, 2025

ICEBERG APPLIANCE SNAKE LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you use our website, icebergappliancesnake.com.

1. Information We Collect

We may collect the following types of information when you visit our site, place an order, or interact with us:

• Personal Information: Name, email address, phone number, shipping and billing address, payment details.
• Account Information: If you create an account, we may store your login credentials in encrypted form.
• Order Details: Product selections, purchase history, delivery preferences.
• Device & Usage Data: IP address, browser type, device model, pages visited, time spent, referring URLs.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather data for analytics.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill orders.
• To provide customer support and respond to inquiries.
• To personalize your shopping experience.
• To send order confirmations, shipping updates, and account notifications.
• To analyze site performance and improve our services.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party logistics, payment processors, IT service vendors (only as necessary to complete transactions).
• Legal Compliance: Government or regulatory bodies if required by law or legal process.
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request deletion of your account or order data at any time, subject to legal retention obligations.

5. Security

We take reasonable measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption on all transactions.
• Firewall-protected servers.
• Access controls and internal data handling procedures.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access or update your personal information.
• Request deletion of your data.
• Withdraw consent for marketing communications.
• Object to or restrict certain types of processing.

Please contact us at [email protected] to make such a request.

7. Cookies and Tracking

We use cookies to:

• Remember your preferences and login status.
• Understand site usage patterns.
• Display relevant promotions or product suggestions.

You can disable cookies in your browser settings, but some website features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their policies before providing any personal information.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our site constitutes acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ICEBERG APPLIANCE SNAKE LLC

4386 Silsby Rd, Cleveland, OH 44118

Email: [email protected]

Phone: +1 (626) 955-9337